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Contact Us:

Opening HoursMonday - Friday: 8am - 8pm. 
Saturday: 9am - 5pm.
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Helping people in:

  • Gateshead
  • Newcastle
  • North Tyneside
  • Northumberland
  • South Tyneside
  • Sunderland
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How we can help:

  • Emotional Support
  • Practical Support
  • Volunteer Help
  • Restorative Justice
  • Specialist Support
  • Referrals
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Victims First Northumbria is an independent victim referral service and registered charity.

We put victims of crime at the heart of our service ensuring they are given help and support to cope and recover from the difficult experience they have faced.

We understand the different needs required by people using the service. Some may have suffered deep psychological or emotional trauma; some may be vulnerable or suffer from a particular disability; people from particular ethnic groups may need culturally sympathetic support; people of different ages will have different needs to each other; some cases are more complex than others.

Whoever the victim, and whatever the crime, we will always put them first and give the best possible support, care and advice.

Contact Victims First Northumbria by calling 0800 011 3116 (Monday - Friday, 8am - 8pm and Saturday 9am - 5pm) or contact us here

To find out about your rights and entitlements as a victim of crime you can look at the Victims Code of Practice leaflet published by the Ministry of Justice.

In October 2015 a revised Code of Practice was published here.